Shipping policy
Shipping Policy
Thank you for supporting our small, family-run shop! Here's what you can expect when you order from us.
Processing & Shipping Times
Please allow 1–5 weeks for your order to ship, depending on current order volume. Because we're a husband-and-wife team packing every single order ourselves, busier periods (sales, new releases, holidays) can push us toward the higher end of that window.
We know that's longer than what big retailers offer, and we appreciate your patience and understanding — we're not Amazon, we're just the two of us doing our best to get every order out as carefully and quickly as we can.
Order Updates
Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey to you.
Questions About Your Order
If it's been a while and you're wondering about your order status, feel free to reach out to us at tabiquestshop@gmail.com — we're happy to check in on it for you.
Thank You
We're incredibly grateful for your support and patience. Every order means a lot to us, and we're committed to getting your items to you as soon as we possibly can.